Language interpretation by phone for Manpower and the client,
sponsors and the refugees, school principal and new students,
doctors and new patients, employers and new employees.
ORIENTATION PROGRAMS
Public Transportation
Canadian money
Banking system
Shopping, Ontario Tax and Federal Tax
School system
Telephone and long distance calls
Tenants’ rights and responsibilities
Laundromats
Postal Services and Telegram
O.H.I.P. and Family Allowance
Employment and Social Insurance Number
Income Tax
Canadian Culture and Community Services
Clothing
INFORMATION AND REFERRALS
Identify existing and appropriate services for the
newcomer
Explain the services
Instruct immigrants on services and accessing services
Make contact and appointment for newcomers with agency
TRANSLATION
Translation from English to Cambodian of any material helping
Cambodian immigrants to integrate into Canadian community.
COUNSELLING
Offering possible alternatives for amelioring the situation.